Support
We're here to help with your SUNLU AMS Heater AutoVent Controller
Contact Us
For technical support, order inquiries, or general questions, please email us at:
support@3dcreator.shopResponse Time:
We typically respond within 24-48 hours during business days.
Documentation
Before contacting support, check our comprehensive documentation which covers most common questions:
When to Contact Support
We can help with:
- ✓Order status and shipping inquiries
- ✓Technical issues with your controller
- ✓Assembly questions not covered in the build guide
- ✓Troubleshooting firmware or calibration issues
- ✓Product recommendations and compatibility questions
- ✓Returns, exchanges, and warranty claims
Please include in your email:
- •Your order number (if applicable)
- •Product version (V1.0, V2.0, etc.)
- •Detailed description of the issue
- •Photos or videos if relevant
- •Steps you've already tried to resolve the issue